Who are we?

BackOffice Outsourcing – leader in business correspondence management

BackOffice Outsourcing is a leading provider of comprehensive services in the coordination and management of business, marketing, and mass correspondence. For over 20 years, we have successfully supported corporate clients, institutions, and public sector organizations in automating, optimizing, and professionalizing document flow processes.

We continuously evolve – responding to new trends, digital transformation, and the changing needs of the modern workplace. We implement innovative technologies that combine traditional communication formats with modern digital tools, ensuring security, timeliness, and full compliance with GDPR, ISO standards, and legal delivery regulations.

We are proud that over 90% of our current clients came to us through recommendations – the best evidence of quality, trust, and long-term partnership.

BackOffice Outsourcing – the kind of quality people don’t recommend… unless it’s certain.

We are your post on demand!

Considering mail outsourcing?

Is your company understaffed, and struggling to keep up with mail processing, documents, and administrative logistics?
Are you working remotely but still required to send contracts, invoices, or official letters by traditional mail?
Do you want to avoid wasting time commuting to the post office, waiting in lines, and handling paperwork manually?
Do you lack an in-house administration department or prefer to delegate routine operational tasks?
Do you use the eNadawca tool, but delivery to the post office is inefficient or problematic?
Would you feel more confident if all outgoing and incoming correspondence was handled securely, reliably, and in compliance with the law?

If you answered “yes” to any of the above questions, BackOffice Outsourcing is the partner you need. Entrust us with your mail operations and gain time, peace of mind, and professional daily support.

We will comprehensively deal with your mailing process of correspondence!

Outsource your mailing – save time, costs, and risk

At BackOffice Outsourcing, we understand that correspondence is not just about sending a letter — it’s a full operational process
that must be reliable, compliant, and on time. That’s why we offer our clients comprehensive support in the management of both paper
and electronic communication — with full confidentiality, accuracy, and legal compliance.

We take care of the entire mailing process: printing, folding, packing, labeling, registration, and dispatch. Whether you need
to send one invoice — or 10,000 letters — we’ve got you covered.

Paper correspondence – professional and scalable

We handle all types of high-volume and personalized paper mailings, including:

bank statements, invoices, personalized letters,
payment reminders, utility bills, balance confirmations, debit notes,
fines, court notices, official communications,
newsletters, inserts, promotional leaflets, branded gifts and calendars,
automotive service campaigns and recall letters.

Digital correspondence – fully integrated with KSeF

We can manage your entire digital outbound process, including:

electronic invoices (PDF) and structured invoices within the KSeF system,
dispatch from your ERP or direct issuance in the taxpayer application,
corrections, duplicates, reminders, confirmations, debit notes,
setting, modifying and revoking KSeF user permissions.

We ensure regulatory compliance, data security and brand consistency across every document.
Let us handle your correspondence – while you focus on running your business.

Benefits of our services?

Our mailing solution is smart, modern, and designed to save you time and money

Here’s what you can expect when you choose our services:

You can send letters, documents, and business mail from anywhere in the world – just by sending us an email.
You send your mail without ever leaving your desk – no more post office trips.
No printer? No problem – just send us the files and we’ll handle printing, packing, and shipping.
You receive proof of dispatch (with a registered “R” number) within 24 hours of mailing.
You avoid expensive courier services – we help you reduce mailing costs.
You save time, effort, and money – and focus on growing your business instead.

We guarantee fast processing times, top-quality document handling, and a highly personalized customer experience – regardless of your company size or volume.

It’s that simple!

Finally, we are fully professional, polite, punctual and cooperative.

How does it work?

This is what WE are for – your post on demand.

You save time and stressful trips to the post office, not to mention queues (times change, queues at the post office don’t).

You send us a text for printing

We print it, put in an evelope

We send (standard, registered letters)

We email you the postal receipt and a smile 🙂

About Us

Your needs. Our full commitment.

At BackOffice Outsourcing Sp. z o.o., we understand that no two businesses are alike – that’s why we don’t offer generic solutions or cookie-cutter templates. Our approach is built on listening and truly understanding what matters most to you and your team.

For some, speed and timeliness are key. For others – data security and precise process organization. And for many – the ability to relieve internal teams and focus on what really drives growth. Whatever your priority, you can count on us to find a solution that works.

We may be an outsourcing provider, but we think like a part of your in-house team. We work quietly, efficiently and in the background – so you can stay focused on your strategic goals. We support you where you gain the most: correspondence handling, document workflow, back office optimization, and ISO-compliant procedures.

We work with empathy, modern tools, and genuine respect for your time. We don’t complicate – we simplify. We don’t promise – we deliver. Always adapting to your working style, industry, and real operational possibilities.

If you’re looking for a partner who truly listens, acts fast, and treats your business like their own – we’re here for you.

Let’s talk about what we can do for you. This might be the beginning of a great partnership.