Credit Controlling - receivables and risk monitoring
We take over operational monitoring of receivables, due dates and contractor risk. We perform agreed soft collection activities and report DSO, KPIs and portfolio status.
Request an individual quotationCredit Controlling scope
Receivables monitoring
Balances, due dates, overdue items and case statuses monitored to an agreed schedule.
Ageing reports
Receivables ageing analysis and identification of items requiring action.
Contractor risk
Review of agreed credit-risk indicators and escalation to decision makers.
Soft collections
Email and phone contact, reminders and documented arrangements without legal action.
Reporting and KPIs
DSO, overdue values, action effectiveness, statuses and finance or management reports.
Escalations
Cases transferred under agreed responsibility paths and decision thresholds.
How we work
We use the client’s ERP, workflow and ticketing tools under its security policies.
Data and documents remain in the client environment and are accessed through an agreed secure channel.
The service can span entities, markets and languages subject to access, volume and compliance requirements.
A dedicated specialist, process outsourcing or a hybrid model can be used with individually agreed SLA and KPIs.
Credit Controlling benefits
Better liquidity
Earlier delay detection and regular action on receivables.
Portfolio visibility
Current statuses, ageing reports and metrics support decisions.
Consistent contact
Every case follows an agreed standard and documented history.
Scalability
Scope follows contractor, invoice, market and volume needs.
Frequently asked questions
Does Credit Controlling include legal debt recovery?
The core scope covers monitoring and soft collections. Any transfer for further handling follows an agreed escalation path.
Which metrics can you report?
Reporting may include DSO, ageing, overdue value, action status and other agreed KPIs.
Can you work in our system?
Yes. We can operate in the client-provided ERP, workflow or other environment under its procedures.
