Complaint letter template
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Warszawa, date: ____________________
Sender: company ____________________; address: postcode/city ____________________; street/number ____________________
BackOffice Outsourcing Sp. z o.o., 04-036 Warszawa, Al. St. Zjednoczonych 72/12
POSTAL OPERATOR COMPLAINTS DEPARTMENT
COMPLAINT
On ____________________, an item with posting number ____________________ was sent to ____________________. The service fee charged was ____________________; the item weighed ____________________.
The item was delivered damaged.
We enclose a copy of the damage report prepared upon receipt of the item.
Due to improper performance of the contract, we request compensation of ____________________ PLN.
Complainant's signature: ____________________; company stamp: ____________________
Attachments: original/copy of the proof of posting; damage report.